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Plans

Your plan sets what your account can do: how much you can track, and which capabilities are switched on. There are four tiers — Starter, Growth, Scale, and Enterprise. For current prices and exactly what each tier includes, the pricing page is the source of truth; this page explains what a plan governs and how to manage yours.

A plan sets a handful of quotas and switches:

  • Prompts — how many you can track per project.
  • Competitors — how many brands you can benchmark against.
  • Engines — every plan tracks up to three engines per project; which engines are available depends on your plan. See Engines.
  • Brands and projects — how many you can run.
  • Team members — how many seats your workspace has. See Team & roles.
  • Credit allowance — the monthly credits included for audits. See Credits.
  • History — how far back your data is kept.
  • Features — whether capabilities like sentiment analysis and audits are included.

The exact numbers differ by plan and change over time, so we don’t list them here — check the pricing page.

  • Starter is entry-level brand tracking across your engines.
  • Growth adds the tools to act on what you find — fuller competitor tracking, sentiment analysis, and audits.
  • Scale is built for agencies managing a handful of brands.
  • Enterprise is for larger needs — talk to us for a custom plan.

Plan and billing live in Settings → Billing. From there you can:

  • Change plan — upgrade or downgrade. On annual plans, upgrades are billed pro-rata mid-cycle; downgrades take effect at your next renewal.
  • Manage billing — open the billing portal to update payment details, see invoices, and download receipts.

A few things worth knowing:

  • You can bill monthly or annually; annual is discounted.
  • Cancelling is self-serve and has no fees — monthly plans end at the next billing date, annual plans run to the end of the term.
  • We bill in GBP, EUR, or USD.
  • Billing actions — changing plan, viewing invoices — are limited to the account owner. See Team & roles.

New to Voxoria? You can try it first — see the free trial.